Update Relay Logo

Privacy Policy

How we handle and protect your data

Data Collection and Use

We collect and process personal data to provide our services. This includes:

  • Account information
  • Usage data
  • Payment information
  • Communication preferences

Types of Data We Process

We collect and process the following types of information:

  • Git repository metadata (commit messages, branch names, PR descriptions)
  • User authentication details
  • Email addresses for update distribution
  • Configuration settings and preferences
  • Usage analytics (features used, pages visited)
  • Payment and billing information
  • Communication history with our support team

Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and authentication status
  • Remember your preferences
  • Analyze how our service is used
  • Protect against unauthorized access

International Data Transfers

Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place through:

  • Standard contractual clauses
  • Data processing agreements with our vendors
  • Selection of providers compliant with international data protection standards

Third-Party Services

We use the following types of third-party services:

  • Cloud infrastructure providers (AWS, Google Cloud, Vercel)
  • AI services (OpenAI, Google, Anthropic)
  • Payment processors (Stripe)
  • Analytics tools (Fathom)
  • Email delivery services

How We Use Your Data

Your data is used to:

  • Provide and improve our services
  • Process payments
  • Send service updates and marketing communications
  • Ensure security and prevent fraud

Data Sharing

We do not sell your personal data. We share data only with:

  • Our IT service providers who help deliver our services
  • Third-party services essential to our operations

Data Security

We implement industry-standard security measures including:

  • Encryption at rest and in transit
  • Web Application Firewall (WAF)
  • Intrusion detection systems
  • Comprehensive application and hardware logging

Data Breach Notification

In the event of a data breach, we will notify affected users within 48 hours of discovery.

Data Retention

We retain your data until you request its deletion. Upon request, we will:

  • Remove personal identifying information
  • Anonymize historical records
  • Confirm completion of your request

Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of your personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data

Updates to This Policy

We may update this privacy policy at any time. Continue checking our website for the most current version.